Artificial intelligence (AI)

The 14 Best Live Chat Apps for Customer Service & Support in 2024 To combat this, it’s important to provide consistent feedback to agents as well as recognition for their efforts. While providing service to customers, agents should also have access to support when they have technical issues on the job, as well. Another benefit … Leer más

Americans who have a job are feeling secure Not so for many who are looking for one By the end of this guide, you will have a solid understanding of how to leverage recruiting chatbots to maximize your hiring efficiency. You might also consider whether or not the platform in question enables the use of … Leer más